Troubleshooting the scanner of an all-in-one printer requires few points to be checked and few things to be eliminated. You can do the troubleshooting yourself by following the steps given below or can get in touch with HP Printer Scanner Support to get the troubleshooting done by our professional experts.

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• If you are facing issues while connecting the scanner, it is possible that the cables are not properly connected or needs to be replaced. Make sure the cables are properly connected and the indicator light is showing green. Check the cables which connect your all-in-one printer to your computer. It is also possible that you don’t have access to a proper signal strength which can hamper the scanning process. The re-establish the connection, follow the given steps:

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1. Firstly, turn off the power button of the printer.

2. Now connect the power cord directly to the printer without the involvement of any intermediary.

3. Close all the programs running on the computer and shut it down.

4. Then again switch on the printer and the computer after some time and try using the scanner again.
    

• Make sure the document you want to scan is properly placed on the scanner glass and there is no dirt or dust coming in between. If the glass needs to be cleaned, then clean it with a damp cloth gently. This can resolve the poor quality scanning issue. Also, you can try to increase the scanning resolution to get high-quality scanned images.
   

• If you have noticed the scanning speed has reduced overtime then try reducing the scanning resolution and then try. Also, to increase the scanning speed, make sure no other program is running on the computer as they can slow down the scanning process. Call at HP Support Phone Number if you have any issues.
   

• For partially scanned documents, it is possible that the document is not placed properly. For this purpose, the size of the paper should be correctly set to avoid getting partially scanned documents. Also, check your scan optimization settings. Make sure you have selected the right settings as per your requirement.
   

• To avoid the possibility of operator error, refresh the memory as per the operating instructions. If you have missed any step in the scanning process, then highlight that step in the operating manual and then try scanning again.
   

• It is also important to keep the device’s task manager running while scanning because some all-in-one printer requires their task manager to function properly.
   

• You can also use the troubleshooting menu for the printer on your computer to get more remedies specified for your system.
   

• Reinstalling the latest printer driver can also help with scanning issues. For this, you are required to :
   

1. Open the control panel of your computer.

2. Select the all-in-one printer whose driver has to be uninstalled.

3. Click on the uninstall option and then follow the instructions given to complete the un-installation process.

4. After this, you need to restart your computer.
    

• Go to the HP’s official website and download the latest and full feature software for your all-in-one printer. Now, go through the given procedure:

1. Switch on your printer.

2. Go to the HP’s software download page.

3. Enter your all-in-one printer’s name and other details such as model number as well as operating system.

4. Now under the driver heading, click on the ‘Downloads’ option.

5. Now install the required software for your HP all-in-one printer.
    

In this way, you can simply troubleshoot the scanner for an all-in-one printer or you can also call at HP Toll Free Number to talk to technical experts.